Questions and answers

• Group course at Giggijoch: Daily from 10.30 am - 1 pm and 1.45 pm - 3.15 pm 

• Private lessons 1 hour: 9 am - 10 am or 3 pm - 4 pm 

• Private lessons 1.5 hours: 9 am - 10.30 am 

• Private lessons 2 hours: 9 am - 11 am, 11 am - 1 pm or 1.30 pm - 3.30 pm 

• Private lessons 3 hours: 9 am - noon or noon - 3 pm 

• Private lessons 4 hours: Start possible from 9 am.

Our meeting point is at the office at the mountain station of the Giggijoch cable car, directly to the right of the restaurant, and features a green banner with the words “Skischule Depot”. 

• Childcare: Office Giggijoch Berg (top station on the mountain)

• Kids: Office Giggijoch Berg (top station on the mountain)

• Snowboard: Office Giggijoch Berg (top station on the mountain)

• Adults: Office Giggijoch Berg (top station on the mountain)

• Private lessons: Office Giggijoch Berg (top station on the mountain) 

We are available for you every day: 

• Office Giggijoch Berg: 8.30 am–4 pm 

You can reach us by phone at any time: +43 (0) 5254 3821

For beginners: Giggijoch cable car – meeting point can be reached on foot

For advanced/professionals: Giggijoch cable car or Gaislachkogl cable car to the middle station – blue 6 to Langegg cable car – blue 13 to Giggijoch

No. The ski pass must be purchased separately.

For beginners, there is the Giggijoch beginners’ ticket, which can be purchased for the first day. Every additional day can then be discussed with the ski instructor.

For group courses we recommend at least 3 days for beginners.

If your children have the same level of ability, the instructors are available and if the grouping allows it, there is nothing to stop them from being in the same group.

Sadly, we can’t promise you anything, but we will of course try to make it happen for you! 

Please tell us your current level (what level did you have in your last holidays?)

Here you can find our levels for  kids,  adults  and  snowboarders. 

Our full-day courses do not include lunch supervision. You can buy the lunch (with drinks and food) for EUR 17,- per day (for children and teenagers up to and including 14 years of age). 

Package offers: If you book a  package (ski or snowboard) lunch supervision is also not included. You can add it for EUR 17,- per day.

Our group courses are held in German and English (international courses). 

We also have teachers in our team who speak Italian, Dutch, Danish, Swedish, Spanish and French.  

Unfortunately, we cannot promise that you will get an instructor with your mother language in the groups (except German and English). 

If you wish to book the course in one of the above languages, we can recommend our private lessons.

You are welcome to book the equipment directly through us and hire it at our meeting point  at the Giggijoch mountain station.

To make sure you have a successful day at the ski school, besides the normal ski equipment (skis, boots and poles), we recommend that you bring the following: 

• Helmet
• Ski goggles and/or sunglasses
• Suncream
• Gloves
• Hat to wear under the helmet/balaclava

No, booked courses cannot be cancelled on the grounds of bad weather. Course cancellations due to weather-related influences – force majeure – will not be reimbursed. 

The terms and conditions of the Austrian hotel regulations apply: 

Cancellation policy: 

• 0% – for cancellations up to 1 week before the course starts
• 35% – for cancellation up to 1 day before the course starts, by 4 pm at the latest
• 100% – for cancellations 1 day before the course starts after 4 pm

The course ticket is non-transferable! Unused course days are not valid! 

Please note that group lessons or private courses must be paid for before the course starts, without exception. 

The ski school is not liable for loss or damage to the equipment. The hirer is responsible for the proper return of the equipment. 

For more information, see our General Terms and Conditions. 

No. Please arrive at the meeting point on time so that you can make the most of every minute of your course.

The ski instructors have a strict schedule, so there is no way to make up for missed time. 

ATTENTION:  The lessons have to be cancelled the  day before until 4pm,  instead  the  money will not be refunded!

Terms of cancellation: 

• 0%  - for cancellations  until 1 week before course start

• 35% - of the total amount -  for cancellations until 04.00 pm 1 day before course start  at the latest

• 100%  -  for cancellations after 04.00 pm 1 day before course start

Here  you can find more information. 

Of course. If we have an instructor available, the course can be changed. You will then only have to pay the difference.

Yes, if you book early enough. 

There can be waiting times, especially in the high season, so we recommend booking early so that we can cater specifically to your wishes.

When booking our group courses, we try not to exceed the maximum number of participants of 7. 

Yes. Our courses take place every day.

For private lessons that take place in the morning or all day , your instructor can pick you up directly from your accommodation. 

For organisational reasons, this is unfortunately not possible for lunchtime or afternoon courses.